A: ROH is designed and priced specifically for THAI passengers. The airlines see ROH as, a kind of, value-add they offer to THAI passengers. All the content in ROH have been carefully reviewed and negotiated to give THAI passengers the best value possible, everything from hotels to tours. Unlike most travel agencies that are in business to make profit, ROH will even lose money to satisfy its passengers. However, ROH is extending its services to clients traveling on services operated by partner airlines (the Star Alliance), though some fees may be involved.